What you'll focus on
You’ll manage the relationships between Locad partners, ensuring SLA’s are adhered to.
You'll perform detailed performance analysis to refine processes through a data led approach, with the aim of streamlining all activities.
You’ll handle meaningful data collection, updating operations metrics, updating the control tower hourly, daily and weekly.
You’ll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure an excellent customer experience,
You’ll be on hand for escalations and troubleshooting.