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Operations Associate - Warehouse [Thailand]

Permanent employee, Full-time · Thailand
What you'll focus on

  • You’ll manage the relationships between Locad partners, ensuring SLA’s are adhered to.

  • You'll perform detailed performance analysis to refine processes through a data led approach, with the aim of streamlining all activities. 

  • You’ll handle meaningful data collection, updating operations metrics, updating the control tower hourly, daily and weekly. 

  • You’ll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure an excellent customer experience,

  • You’ll be on hand for escalations and troubleshooting.

What you bring

  • Experience within an eCommerce environment in an operational role, understanding the challenges and complexities of the fulfillment environment.

  • You’re able to understand the metrics and how to improve, enhance and drive the business forward with a practical data led approach. 

  • Able to solve problems, make decisions and drive improvements across operations.

  • Leadership experience, both internally and externally alongside strong stakeholder management. 

  • Practical mindset: you’re able to find practical and simple solutions to complex problems, without sacrificing any quality or core functionality,

  • You can drive improvements while demonstrating sound analytical skills: you’ll utilise exceptional problem-solving, and communication skills to influence process change and manage stakeholders.

  • You’re an agile, forward-thinking innovator: you’re able to thrive even as you manage occasional ambiguity and/or conflicting priorities and demands.

  • You’re a great communicator, especially with varying levels of seniority, within a large organisation.

What you'll get

  • You’ll become part of a diverse team that's globally distributed. We are a business that's been built in the post pandemic era, each employee given flexibility to create and build in their space.

  • We are meritocratic and believe in the potential of our employees, we look to go further each time and develop as a team.  

  • Annual Bonus

  • 25 days leave.

  • Health Insurance.

  • Generous equipment allowance.

  • Fully remote and flexible working.

  • Annual L&D support.

Please limit to one application
We believe diversity and representation are key to creating not only a great product but also an amazing customer and employee experience. Fostering this starts with hiring -- therefore we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or any other aspect that makes you, you.
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About us

Locad is the logistics engine for e-commerce brands to automatically store, pack, ship, and track orders across Asia-Pacific. 

Our tech platform syncs inventory across online channels and organizes end-to-end order fulfillment through our reliable network of warehouses and shipping partners across Singapore, the Philippines, Thailand, Hong Kong, and Australia, with more locations opening soon.  

Hundreds of brands now have access to the Locad logistics engine, allowing faster shipping, reduced costs, and exponential growth. Equipped with the technology, infrastructure, and partners running on one integrated system, Locad is on a mission to propel every business forward.

Locad. All Systems Go.

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Thank you for your interest in Locad, we look forward to receiving your application.

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