Project Management:

• Lead the overall Trade Services operations across the APAC region — covering Product Registration, Marketplace Registration, Importer/Exporter of Record (IOR/SOR), and Freight.

• Establish, document, and maintain clear Standard Operating Procedures (SOPs) for each function within the Trade department.

• Create and maintain an organized database of prospective clients, ensuring information is up to date and effectively used for outreach and conversion.

• Collaborate closely with internal teams on sales goals, planning, and forecasting, maintaining both short- and long-term business development roadmaps.

• Oversee partner vendor management for each country, ensuring smooth coordination and maintaining a performance scorecard per vendor.

• Facilitate brand onboarding by moving signed brands and filtered leads to Go-Live, coordinating with the Supply Team and building new vendor partnerships where needed.

• Manage financial accuracy by working with the Finance team to verify buying/selling rates, billings, and receivables per brand.

• Ensure a positive P&L for the Trade Department through effective cost control and revenue management.

Commercial

• Generate leads, schedule appointments, and present business proposals to potential customers via in-person meetings, calls, emails, and other channels.

• Support the customer development strategy by acquiring new accounts and expanding contracts with existing ones, targeting customers aligned with the strategic direction defined by the CEO.

• Collaborate with the Commercial team to filter and qualify leads, and review proposals prepared by Business Development Executives/Managers (BDE/Ms).

• Conduct sales demos alongside BDE/Ms for specific markets requiring support.

• Maintain uniform pitch decks and rate cards for multi-market commercial offers.

• Meet regularly with BDE/Ms across markets to share updates and align on current brand stages and opportunities.