Operations Manager [Singapore]

Permanent employee, Full-time · Singapore (SG) - Singapore

What you'll focus on

Oversee and manage day-to-day warehouse operations, ensuring fulfillment accuracy, timely dispatches, and SLA adherence.
Lead, train, and motivate warehouse teams to achieve productivity, quality, and safety targets.
Ensure inventory accuracy through regular cycle counts, audits, and reconciliation.
Identify and implement process improvements to enhance operational efficiency and reduce bottlenecks.
Collaborate closely with the Customer Success team to ensure seamless coordination and high levels of client satisfaction.
Proactively analyse operational data, identify issues, and implement corrective actions to maintain excellence.

What you bring

Experience & Expertise

Minimum 3 years of experience in warehouse or logistics operations, including team leadership and performance management.
Strong background in inbound, outbound, and inventory management.
Experience in eCommerce fulfillment or 3PL operations is a strong advantage.

Skills & Competencies

Strong analytical and problem-solving skills with a data-driven mindset.
Proficiency in Warehouse Management Systems (WMS) and standard productivity tools (Google Workspace, Microsoft Office, etc.).
Excellent communication skills in English (written and verbal); proficiency in Chinese is an advantage.
Hands-on leadership with a proactive, solution-oriented approach.

Education

Diploma or Degree in Logistics, Supply Chain Management, or a related field is preferred.

What you'll get

You’ll become part of a diverse team that's globally distributed. We are a business that's been built in the post-pandemic era, with each employee being given the flexibility to create and build in their space.

We are meritocratic and believe in the potential of our employees, we look to go further each time and develop as a team.

In addition to an exceptional culture, fostered by 3 great founders, you’ll also get the following;

Annual Bonus
25 days leave.
Health Insurance.
Macbook.
Annual L&D support.

Please limit to one application

We believe diversity and representation are key to creating not only a great product but also an amazing customer and employee experience. Fostering this starts with hiring -- therefore, we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or any other aspect that makes you, you.

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About us

Locad is the logistics engine for e-commerce brands to automatically store, pack, ship, and track orders across Asia-Pacific.

Our tech platform syncs inventory across online channels and organizes end-to-end order fulfillment through our reliable network of warehouses and shipping partners across Singapore, the Philippines, Thailand, Hong Kong, and Australia, with more locations opening soon.

Hundreds of brands now have access to the Locad logistics engine, allowing faster shipping, reduced costs, and exponential growth. Equipped with the technology, infrastructure, and partners running on one integrated system, Locad is on a mission to propel every business forward.

Locad. All Systems Go.

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Thank you for your interest in Locad, we look forward to receiving your application.