Operations Executive - Australia Operations

Permanent employee, Full-time · Philippines (PH) - Metro Manila

What you'll focus on

Data Automation & Reporting

Develop automated dashboards and reports to track key performance indicators (KPIs).
Identify gaps in data collection and collaborate with tech teams to enhance data availability.

Workforce Planning & Forecasting

Work closely with fulfillment partners to improve resource allocation and labor forecasting.
Enhance planning accuracy for peak demand periods (e.g., holiday sales, promotions).

Operational Performance & KPI Management

Monitor and analyze partner performance trends to proactively address deviations.
Provide actionable insights to ensure fulfillment and carrier partners meet service level agreements (SLAs).

Process Automation & Scalability

Identify and optimize manual operational processes.
Collaborate with central teams on automation initiatives to improve efficiency.

Ad Hoc Operational Support

Assist the Country Operations Manager with additional operational tasks to ensure smooth business operations.

What you bring

Technical Skills

Proficiency in SQL, Metabase, Power BI, and Excel for reporting and business intelligence.
Experience with process automation and workflow optimization.
Knowledge of workforce planning and forecasting methodologies.
Strong project management and process improvement expertise.

Soft Skills

Analytical & Problem-Solving: Ability to interpret data and drive operational improvements.
Communication & Stakeholder Management: Comfortable working with internal teams, vendors, and leadership.
Attention to Detail: Ensuring data accuracy and spotting inconsistencies in performance metrics.

Preferred Qualifications

Experience: 2+ years in warehouse operations, fulfillment, or supply chain management.
Education: Bachelor’s or Master’s degree in Operations, Supply Chain, or related fields (preferred).
Certifications: Google Data Analytics, Lean Six Sigma Green Belt (optional).
Language: Fluent in English.

What you'll get

You’ll become part of a diverse team that's globally distributed. We are a business that's been built in the post-pandemic era, with each employee being given the flexibility to create and build in their space.

We are meritocratic and believe in the potential of our employees, we look to go further each time and develop as a team.

In addition to an exceptional culture, fostered by 3 great founders you’ll also get the following;

Annual Bonus
25 days leave.
Health Insurance.
Macbook.
Annual L&D support

Please limit to one application

We believe diversity and representation are key to creating not only a great product but also an amazing customer and employee experience. Fostering this starts with hiring -- therefore we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or any other aspect that makes you, you.

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About us

Locad is the logistics engine for e-commerce brands to automatically store, pack, ship, and track orders across Asia-Pacific.

Our tech platform syncs inventory across online channels and organizes end-to-end order fulfillment through our reliable network of warehouses and shipping partners across Singapore, the Philippines, Thailand, Hong Kong, and Australia, with more locations opening soon.

Hundreds of brands now have access to the Locad logistics engine, allowing faster shipping, reduced costs, and exponential growth. Equipped with the technology, infrastructure, and partners running on one integrated system, Locad is on a mission to propel every business forward.

Locad. All Systems Go.

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Thank you for your interest in Locad, we look forward to receiving your application.