What you'll focus on
Process Documentation and Review:
- Review, revise, and create SOPs and operational plans to reflect current processes.
- Document new processes and maintain in-depth process documentation as part of service improvement initiatives.
- Conduct operational audits focused on identifying inefficiencies, waste, and downtime in warehouse operations.
- Support Compliance Teams (CS and CT) in operational compliance for third-party or client-initiated audits, such as ISO audits.
- Assist Operations in campaign planning by ensuring critical documentation (e.g., CT Link) is updated and accurate.
- Maintain a centralized record or knowledge base for troubleshooting warehouse issues and providing solutions to recurring problems.
- While based in the Philippines, the role offers opportunities to participate in and gain experience across Locad’s country operations.